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THE LIMITS OF ANALYTICS: Why Great Coaching Is About Players, Not Just Data
AUTHOR:
Meg Wilson

In today’s world of sports, technology has become a key part of coaching. Devices like GPS trackers, heart rate monitors, and other tools give coaches real-time data to help improve athlete performance. While these technologies provide valuable insights, there’s a risk that some coaches—especially newer ones—may rely too much on the numbers. It’s important not to forget the most crucial part of coaching: the relationship between the coach and the athlete.
Why Data Alone Isn’t Enough
While data can show you the facts—such as an athlete’s speed or endurance—it doesn’t tell the whole story. For example, numbers might show that a player is slowing down in a game, but they don’t explain why. Maybe the athlete is stressed, tired, or dealing with personal issues. This is where the human side of coaching comes in.
Nothing can replace the bond between a coach and an athlete. That relationship is built on trust, communication, and understanding. Data might help inform decisions, but it’s the connection between coach and athlete that allows for better decision-making. Successful coaches use both the data and their own knowledge of the athlete as a person to make the best choices.
The Power of Soft Skills
The best coaches don’t just understand the technical side of the sport—they also excel in soft skills, or people skills. These include communication, empathy, leadership, and emotional intelligence. Research shows that athletes thrive when they feel understood and supported by their coaches.
Data can tell a coach what an athlete is doing, but soft skills help a coach understand how the athlete is feeling and what they need to succeed. A great coach knows how to use information from technology and their own ability to connect with people to get the best results.
How to Find the Right Balance
So, how do you balance using data with developing strong relationships? The key is to use technology as a tool—not as a replacement for real human connection. Here are five ways coaches can strike the right balance:
- Communicate Clearly: Make sure you explain what the data means to the athlete in a way they can understand. This should be a two-way conversation.
- Treat Every Athlete as an Individual: No two athletes are the same, and data can’t capture everything about a person. Get to know your athletes as individuals and use that knowledge to personalize their training.
- Build Trust: Trust is earned through consistent communication and support. Make sure your athletes know that you’re there for them beyond just their performance numbers.
- Use Data as a Guide, Not a Rule: Data is helpful, but it doesn’t always tell the full story. Use it to guide your decisions, but always consider the bigger picture.
- Improve Your Emotional Intelligence: Coaches should continually work on their emotional intelligence—understanding their own emotions and those of their athletes. This skill is crucial for building strong relationships.
In the world of sports, technology is here to stay, and it’s a great tool for coaches. But the real magic happens when you combine data with strong people skills. Athletes aren’t just numbers—they’re individuals with unique needs, emotions, and goals. The best coaches know how to use both data and human connection to unlock their athletes’ full potential.
RESOURCES
- Coaching Association of Canada. (n.d.). The role of emotional intelligence in coaching. Retrieved from https://coach.ca/emotional-intelligence-coaching
- Coakley, J. (2020). Sports in society: Issues and controversies. McGraw-Hill Education.
- Gearity, B. T., & Murray, M. A. (2011). Athletes’ experiences of the psychological effects of coaching: Fostering positive and negative affective outcomes. The Sport Psychologist, 25(4), 395-411. https://doi.org/10.1123/tsp.25.4.395
- Kavanagh, E. J., & Jones, I. (2017). Qualitative research on emotions in sport: Moving forward from a post-positivist epistemology. Journal of Applied Sport Psychology, 29(4), 551-563. https://doi.org/10.1080/10413200.2017.1318410
- Wylleman, P., & Lavallee, D. (2004). A developmental perspective on transitions faced by athletes. Developmental Sport and Exercise Psychology: A Lifespan Perspective, 507-527. https://doi.org/10.1016/j.psychsport.2003.11.001
- Weinberg, R., & Gould, D. (2018). Foundations of sport and exercise psychology. Human Kinetics.